Admin & Patient Workflow — Implanted Wisdom

Step 1 of 5

About you

Your name *

Practice / office *

Email (optional)

Your role

Step 2 of 5

Interest in leading

Each office will have one Full-Arch Admin Lead — the go-to for scheduling, patient questions, and IW communication.

Would you be interested in becoming the Full-Arch Admin Lead for your office?

Yes — I'd like to lead this Maybe — I'd want to know more first I'd rather support someone else in the role No, not for me

What's behind that answer?

Step 3 of 5

Who does what today

How a new patient moves through your office right now.

Who currently answers new-patient calls?

Who schedules implant consults?

Who follows up with consultations who haven't scheduled yet, and is there a system in place?

Is there a written script or protocol for implant / full-arch calls?

Yes, written and followed Informal — we each do our own thing No

Do you use a consult tracking tool for new-patient inquiries?

Yes, and I use it daily Yes, but it's inconsistent No Not sure

Step 4 of 5

Handling the conversation

What do you currently collect on an implant inquiry? Check all that apply.

How interested would you be in online learning to understand full-arch care, so you can confidently support patients calling to schedule?

Very interested Somewhat interested Not sure Not interested

Do you discuss financing or payment options with patients?

Yes, regularly Occasionally No — someone else does No — we don't offer financing

What would help you feel prepared to support your team in bringing full-arch care to your community? Check all that apply.

Customized online education & learning Phone scripts & FAQs Plain-English terminology guide Financing conversation training Consult scheduling protocol Shadowing a full-arch consult Regular check-ins with the IW team A written description of the lead role

Step 5 of 5

In your words

What would make this program a success for you and your office?

Any concerns or questions?

About you

Interest in leading

Who does what today

Handling the conversation

In your words

Thank you, .